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Vmware horizon view protocol failure8/30/2023 ![]() This means that desktops are being destroyed and recreated based on a new or altered Gold Pattern. Unable to allocate a desktop - pool refresh is in progress. ![]() The timeout is based on a policy () set at the service provider, but may be overridden by a setting in the administration console. Session has Expired, Please Restart Horizon Client to Connect The View Agent failed the login request sent. The Error Details portion of the message provides information needed by customer support to troubleshoot the connection problem. The following table lists the most common error messages users can receive and the causes when using the using the Horizon Client to connect to their desktop. The exception to look for will mention the ViewClientServlet. ![]() If a user receives Error 500 in the Horizon Client, look in the tenant log and make a note of the exception before contacting support. This sections describes error messages that users can encounter during desktop connections. ![]()
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